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Photo Gallery: Our COVID-19 Journey

Photo Gallery: Our COVID-19 Journey

Image: Thank You Healthcare Team Taking care of patients
Keeping our facilities clean
Providing COVID testing
Offering Telehealth appointments
Getting vaccinated
Vaccinating the community

We make life better for our community!

Click any photo to view the slideshow


Watauga County Schools teachers and staff receive COVID-19 vaccine at mass clinic in Boone

Watauga County Schools teachers and staff receive COVID-19 vaccine at mass clinic in Boone

Dr. Scott and Laura Elliot

Dr. Scott Elliott, Watauga County Schools Superintendent, received his vaccine along with his wife Laura, a middle school teacher at Parkway School. Linda Campbell, CRNA administers the shot.


A collective sigh of relief was heard among Watauga County’s teachers and public school employees as they received their first COVID-19 vaccines on Wednesday, February 24 at the Watauga Community Recreation Center.

Earlier this month, Governor Roy Cooper announced that childcare workers and pre-K to 12th grade school employees would be eligible for the vaccine under Group 3 of the state’s phased rollout process.

Appalachian Regional Healthcare System (ARHS), AppHealthCare (Appalachian District Health Department) , and Watauga County Schools immediately started working together to determine how to vaccinate the remainder of registered seniors and move on to school staff.

Sean Burroughs, Director of Pharmacy for ARHS said, “I’m so pleased with the progress of our community’s vaccine roll out to the senior population, and thrilled to be able to vaccinate K-12 Watauga school employees and childcare workers this week.”

ARHS and AppHealthCare were able to vaccinate nearly 600 childcare and school employees in a single day, due to the spacious and easy-to-access location at the Recreation Center. Those who didn’t receive their shot this week will be eligible to sign up for future clinics through ARHS or AppHealthCare.

“It’s incredibly exciting to know that we’ve made it this far, and that we are able to provide this level of protection for our teachers and staff,” said Dr. Scott Elliott, Watauga County Schools Superintendent, who received his vaccine along with his wife Laura, a middle school teacher at Parkway School.

“I cannot thank ARHS and AppHealthCare enough for their great partnership, their advocacy for our educators, and for making this so easy,” Elliott continued. “With every educator who is vaccinated we add another layer of protection for our entire community. Suddenly it feels like we’re beginning to see a light at the end of the tunnel.”

Lauren Collier and son, John

Parkway teacher Lauren Collier is vaccinated by Lance Campbell, CRNA, while son, John, documents the occasion.

Photo: Traci Hartley- Valle Crucis

Traci Hartley, Data Manager at Valle Crucis is vaccinated by Michelle Dollar, RN, BSN, of ARHS.

Parkway School teacher Lauren Collier came to the clinic with her son, John, in tow. “I feel great!” she said. “It feels great knowing that I am doing everything I can to help us as a community move through this pandemic. Knowing that this step will keep my son and family, my colleagues, and my students safe is important. I am blessed for this opportunity.”

Traci Hartley, Data Manager at Valle Crucis said, “I am so grateful and excited for this opportunity. I was shocked that it’s happening so fast. I have two very high-risk family members that we protect.” Hartley’s husband is a cancer survivor and her daughter has Cystic Fibrosis.

Scott Carter, Principal at Cove Creek school was vaccinated with his wife, also a Watauga County Schools employee. “I am excited to protect our teachers and to bring kids back safely to our schools,” he said. “We have missed them terribly. I’m also very ready to see my great grandmother who lives in a nursing home.
Hardin Park teacher Corrie Freeman said she was feeling hopeful. “This is an avenue back to normal for my kids, me and our community. I feel like I can take a deep breath. I just appreciate all the volunteers, ARHS and AppHealthCare for being here today and helping us do this together. This whole operation is very impressive.”

School nurses Ashley Greene (Parkway) and Amanda Combs (Cove Creek) were on site, along with the county’s other school nurses, helping to give vaccinations. Both were honored to be a part of the effort. “It’s amazing to be here and to witness teachers being vaccinated in addition to kids coming back to our schools. It’s a comfort – we are going to be ok!” Combs said.

School employees across the state proudly posted their vaccine photos on social media using the hashtag #sleevesup4students.

Adults age 65 and older continue to be eligible for vaccine appointments, as well as remaining childcare workers and pre-K through 12th grade school employees. According to the NC Department of Health and Human Services, on March 10 North Carolina plans to move to additional frontline essential workers who work in-person at their place of work.

Photo: Nurse Amanda and Ms. Laurie Warren- Librarian- Cove Creek

School Nurse Amanda Combs vaccinates Laurie Warren, media specialist at Cove Creek.

Photo: Scott Carter, Principal at Cove Creek school

Scott Carter, Principal at Cove Creek School was vaccinated by Helene Harper, MD, while Carter’s daughter held his hand.

For more information about receiving a vaccine visit the following websites:

Watauga and Avery Counties

Watauga, Ashe, and Alleghany Counties

Avery, Mitchell, and Yancey Counties

Appalachian Regional Healthcare System begins vaccinating patients age 75 and older

Appalachian Regional Healthcare System begins vaccinating patients age 75 and older

COVID-19 Vaccines

[Left to Right] ARHS President and CEO Chuck Mantooth with Sean Burroughs Director of Pharmacy, and LaRaye Ruducile, Director of Population Health and Clinical Operations, as they prepare vaccinations.


Appalachian Regional Healthcare System (ARHS) held its first COVID-19 vaccine clinic on Monday, January 11 for their patients who qualify according to the North Carolina Department of Health and Human Services (NCDHHS) four-phase rollout plan. North Carolina is currently in phase 1b, group 1, which includes all adults 75 years or older.

ARHS receives periodic allotments of vaccines from the state during each phase, and will focus efforts on established patients of Appalachian Regional Medical Associates (ARMA) as they receive supplies. Those who are eligible, but are not established ARMA patients can attend vaccination clinics through Appalachian District Health Department (AppHealthCare) or Toe River (Avery County) Health Department.

“Right now, we’re asking those younger than 75 years of age not to sign up for a vaccine clinic meant for older folks,” said Chuck Mantooth, President and CEO of ARHS. “It’s so important that we vaccinate the most vulnerable among us first, and the state of North Carolina has made it clear that anyone who wants a vaccine will eventually be able to get one.”

COVID-19 Vaccine Clinic

Bryan Payne, ARHS Senior Director of Organizational Effectiveness, explains the procedure and potential side effects before Paul and Carol McCubbins receive their vaccinations.

Phase 1b includes the following groups:

  • Group 1: Anyone 75 years or older, regardless of health status or living situation
  • Group 2: Health care workers and frontline essential workers 50 years or older
  • Group 3: Health care workers and frontline essential workers of any age

The CDC defines frontline essential workers as first responders (e.g., firefighters and police officers), corrections officers, food and agricultural workers, U.S. Postal Service workers, manufacturing workers, grocery store workers, public transit workers, and those who work in the education sector (teachers and support staff members) as well as child care workers.

Michele McCubbins brought her parents, Paul and Carol to the first vaccine clinic at AppFamily Medicine in Boone. “I am just so excited for the opportunity to protect my parents with this vaccine,” she said.

COVID-19 Vaccine Clinic

Dr. Anderson vaccinates Katie Lineback at AppFamily Medicine

ARHS staff members and providers are volunteering to participate in vaccination efforts. Steven Anderson, MD, orthopedic surgeon at AppOrtho, vaccinated Katie Lineback, whose husband had undergone knee surgery with him previously. She was delighted to see a familiar face.

ARHS is working to contact ARMA patients by text or email when they are eligible for vaccine clinics. Established patients should visit to register.

Non-ARHS patients should sign up through local health department interest forms:



The first COVID-19 vaccines administered at Watauga Medical Center

The first COVID-19 vaccines administered at Watauga Medical Center

December 23, 2020

Appalachian Regional Healthcare System’s first COVID-19 vaccines were administered on Tuesday, December 22 at Watauga Medical Center. Occupational health nurse, Crystal Minton, RN, vaccinated Kevin Wolfe, MD, a pulmonologist who is treating COVID patients at the hospital, followed by Emergency Department nurse Madison Bakken, RN.

COVID-19 Vaccine Dr. Wolfe Photo

Kevin W. Wolfe, MD, Pulmonologist Watauga Medical Center, receives the vaccine from ARHS Occupational Health Nurse Crystal Minton.

“We feel so fortunate to be able to begin vaccinating our frontline workers who are taking care of COVID patients each day,” said Chuck Mantooth, President and CEO of ARHS. “Protecting them means they will stay healthy and continue to be available for the community.”   

There was an air of excitement in the room as Dr. Wolfe received his dose, and those within view erupted in applause. Many healthcare workers see these vaccinations as a first step in defeating this virus, and have a renewed sense of hope.

When asked why Dr. Wolfe decided to take the vaccine, he stated, “When you look at the risk and you look at the benefit of taking the vaccination, I believe the benefits far outweigh the risks.” Dr. Wolfe is proud to be a role model for the rest of the community in taking this important step to fight the pandemic.

COVID-19 Vaccine Madison Bakken photo

Madison Bakken, RN, Emergency Department Watauga Medical Center receives the vaccine

“I’m incredibly honored to have had this opportunity,” said Bakken. “Today is the first glimmer of hope for us in this dark year.” Madison said she is proud to receive the vaccine in support of her fellow healthcare workers and excited that one day soon she may be able to safely embrace her parents and loved ones again.

The State of North Carolina’s plan to distribute COVID-19 vaccines

North Carolina is currently in Phase 1a of the state’s four-phase plan, which calls for vaccines to be available to healthcare workers and long-term care staff and residents. Phase 1b calls for vaccinating adults at highest risk of severe illness and those at highest risk for exposure according to the North Carolina Department of Health and Human Services (NCDHHS). Those seeking more information about the state vaccine distribution plan should visit

For more information about the ARHS COVID-19 situation, including testing and vaccination, visit:



Health System Seeks Community’s Help to Stop the Spread of COVID-19

Health System Seeks Community’s Help to Stop the Spread of COVID-19

In response to a drastic increase in COVID-19 hospitalizations at Watauga Medical Center (WMC), Appalachian Regional Healthcare System (ARHS) is asking for the community’s help.

On Monday, December 7, WMC had almost 80% of its COVID-19 beds occupied. “It’s certainly alarming when 27 of 34 available COVID-19 beds are full,” said Rob Hudspeth, Sr. Vice President for System Advancement for ARHS. “This week we opened 10 new COVID-19 beds, but we are now concerned that even 34 may not be enough,” he added.

As COVID-19 hospitalizations increase, the impact has a rippling effect on all hospital resources. Although ARHS has been stockpiling supplies since January, drastic surges in COVID-19 hospitalizations have caused it to use PPE, equipment and supplies at a much faster rate.

At the same time, non-COVID-19 hospital admissions are also increasing because many people with chronic and acute conditions are delaying routine healthcare. “So often now, when patients arrive at the Emergency Department they are sicker and require hospitalization, which strains our resources even more. Obviously more people in hospital beds, means our staff are working more shifts. Their commitment to caring for our community has been remarkable. But we all need to be really concerned that our front line staff doesn’t experience extreme fatigue and burnout,” he added.

Among the most concerning trends for ARHS is the number of hospitalizations across the region. Two critical elements of ARHS’s original surge plan involved using critical care contract staffing and transferring appropriate patients to other hospitals. However, regional conference calls with other healthcare systems this week have revealed that very few contract staffing opportunities exist and the ability to transfer patients is non-existent. “Given that other hospitals are experiencing similar surges, it will be difficult to hire contract labor or transfer patients. So we fully expect this to be a series of challenges we’ll have to solve on our own,” Hudspeth added.


Community Help Infographic


What Can the Community Do to Help?

  • Practice the 3Ws: Wear a mask, wash your hands often, and wait six feet apart
  • Manage your health: Take your medications and do not delay medical care
  • Get a flu shot to protect yourself and those around you
  • Exercise, get enough sleep and eat a healthy diet
  • Get a COVID-19 vaccine when it becomes available.
ARHS thanks local businesses and organizations for outpouring of support

ARHS thanks local businesses and organizations for outpouring of support

Coretta Scott King once said, “The greatness of a community is most accurately measured by the compassionate actions of its members.” If her theory is correct, then the High Country community is among the greatest.

Like the rest of America’s healthcare systems, the COVID-19 pandemic has posed unprecedented challenges and unimaginable scenarios for Appalachian Regional Healthcare System (ARHS). While ARHS healthcare professionals worked the front line, local businesses, organizations and individuals immediately stepped up to help.

CMH Emergency Parade

Avery County Emergency Services Parade at Cannon Memorial Hospital


Supply Donation They donated Personal Protective Equipment (PPE), such as N-95 masks, face shields, hand-sewn face coverings, hand sanitizer, and protective suits. They dropped off food, treats and special meals for employees. They offered special discounts or perks to ARHS employees, such as free soft drinks at their establishments. The Watauga and Avery County first responders and emergency personnel even paraded by Watauga Medical Center and Cannon Memorial Hospital in a show of solidarity and support.

The healthcare team at ARHS has always stood ready to take care of the community. But it was profoundly touching when the community repeatedly came forward to help take care of them. For that support, the more than 1400 ARHS employees are forever grateful. It serves as a reminder that everyone is in this together, and ARHS is fortunate to be part of a community that feels that – and acts upon it.

The Appalachian Regional Healthcare Foundation and Employee Assistance Program worked with the following generous businesses, organizations and individuals who have shown support through donations of supplies and food. Everyone at ARHS would like to say a hearty “THANK YOU.”

Girl Scout Donation The pandemic is not over yet. But one thing is certain: the High Country community will continue to come together as one in times of trial.

  • App State Athletics
  • ASU Beaver College of Health Sciences – Nursing Department
  • ASU Chemistry Department
  • Art of Oil
  • Avery High School
  • Chris Barley
  • BB&T
  • Blue Ridge Energies
  • Bistro Roca
  • Boone Drug
  • Boone Girl Scout Troop 13115
  • Boone Paint
  • Bridgeman Dentistry
  • Call Family Distillers
  • Chick-fil-A
  • Clean Eatz
  • College Foundation of North Carolina
  • Cranberry Middle School
  • Creative Printing and Internet Services
  • Daniel Boone Inn
  • Frontier Natural Gas
  • Ashley Hampton
  • Adam Hill, DDS
  • Hope Pregnancy Center
  • Hospitality Mints
  • IND-Concepts
  • Insomnia Cookies
  • Kentucky Fried Chicken
  • Mast General Store
  • Mayland Community College
  • Edna McKinney
  • Mark Muhaw
  • Moltox
  • NC Department of Transportation
  • Precision Printing
  • Premier Sotheby’s International Realty – Banner Elk
  • Promo Savvy
  • Publix
  • Ransom Pub
  • Kelly Rucker
  • Rumple Memorial Presbyterian Church
  • Valerie Rush and Team
  • Samaritan’s Purse
  • Nicole Scheffler, DDS
  • Sherwin Williams
  • Spangler Restoration
  • Wal-Mart
  • Wilkes Community College
  • Countless individuals who made and donated masks
  • Many businesses who offered us special discounts or free drinks.