Watauga Medical Center

Watauga Medical Center

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Our Office

Monday-Friday, 8:00am-5:00pm
336 Deerfield Road
Boone, NC 28607

Contact Us

Open 24 hours
(828) 262-4100

Patients & Visitors

Find information about your hospital stay or visiting a patient
Watauga Medical Center Photo
Appalcart Routes: Express, Red, Wellness District

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Quality care close to home!

Watauga Medical Center is licensed as a 117-bed regional referral medical complex, offering both primary and secondary acute and specialty care. In 2018, 624 babies were delivered at Watauga Medical Center, and we received about 29,300 emergency room visits.

 

  • Watauga Medical Center received certification by The Joint Commission as a Primary Stroke Center in 2011.
  • The Cancer Center is recognized as an approved Community Cancer Care Center by the American College of Surgeon’s Committee on Cancer.
  • Watauga Medical Center earned The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification in 2018.
Physician Referral Forms

 

I had to bring my 4-week-old son in this morning for some scans in radiology. He had to fast for four hours beforehand so I was pacing the halls to soothe him. Three employees asked if I needed help and a fourth asked if she could get me anything. All of that within 15 minutes of walking. Then radiology got us back almost 30 minutes early. And everyone from check-in to these scans has been so warm, friendly, and professional. We’re still here, but they’ve made me feel at ease and that they personally care.

Katie Y.

We went today with my husband in a lot of pain. He had a pilonidal cyst. Dr. Felix was amazing and went out of his way to give us the best care. He could have sent us on our way with antibiotics but instead he came back and did an ultrasound and decided to lance the cyst out. And come to find out antibiotics wouldn’t have helped it was so bad. So if Dr. Felix wouldn’t have had a second thought and act on it, my husband would still be hurting.

Andrea A.

I’ve been here in the birthing center for 2 days now (I’m 38 weeks pregnant) with a strong infection, and I’ve never had a better experience in a hospital. Dr. Andrews is the best doctor there is, and every staff member down to the cafeteria staff is absolutely fantastic. I couldn’t ask for a better experience and I will be glad to have my child here.

Michelle M.

Appalachian Regional Pain Management Center

Appalachian Regional Pain Management Center

Our Office

Mon – Fri , 8:00 am – 4:00 pm
Watauga Medical Center, 3rd floor
336 Deerfield Road
Boone, NC 28607

Contact Us

Phone: (828) 265-5493
Fax: (828) 266-1176

Our Providers

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Appalcart Routes: Red, Express, Wellness District

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The Appalachian Regional Pain Management Center of Watauga Medical Center is dedicated to providing excellent clinical care, exceptional customer service and a patient centered approach which will help you to reach the best outcomes possible.

When pain interferes with your quality of life, we can help. We will create a comprehensive treatment plan for each patient. When appropriate, referrals will be made for clinical specialties such as physical rehabilitation and behavioral health. Throughout the entire treatment process, we will communicate your progress to the referring provider. As you near the end of your treatment plan, we will ensure that each patient has the information and instructions necessary to manage their condition.

We accept new patients by referral only from all health care providers.

Our staff is committed to helping you reach your goals and providing you with the best experience possible! We look forward to getting to know you.

Please note: Patients at Appalachian Regional Pain Management Center may receive one or two separate bills depending on which provider they see. Regarding any billing questions from Watauga Anesthesia Associates providers, please contact their office at 828 264-4691.

Forms to complete before your appointment
Physician Referral Forms
Our Services

Appalachian Regional Pain Management Center offers the following services:

  • Diagnostic pain
  • Epidural steroid injections
  • Cervical interlaminar
  • Lumbar, both interlaminar and transforaminal as well as caudal
  • Thoracic
  • Lumbar, thoracic, and cervical medial branch or facet joint blocks
  • Occipital nerve injections
  • Pain medication management
  • Peripheral nerve blocks
  • Radiofrequency ablation of medial branches for facet joint pain
  • Sacroiliac injections
  • Spinal Cord Stimulator trials
  • Sympathetic chain blocks
  • Trigger point injections

The Cardiology Center

The Cardiology Center

Our Office

Mon – Fri, 8:00 am – 5:00 pm
175 Mary Street
Boone, NC 28607

Contact Us

Phone: (828) 264-9664
Fax: (828) 264-8144

Our Providers

Learn about our team of providers
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Appalcart Routes: Red, Express, Wellness District

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Take care of your heart!

The Cardiology Center of Watauga Medical Center is committed to providing you with diagnosis and treatment of heart and vascular disease close to home. High Country residents no longer have to leave the mountains for cardiac care from the nation’s top medical professionals. It is located on the campus of Watauga Medical Center, allowing the center’s patients access to the services provided by the Medical Center. Our team is committed to promoting health in the High Country and simply making life better.

The Cardiology Center now offers same-day appointments for new and established patients who are experiencing cardiac symptoms. If you are experiencing chest pain, shortness of breath, or other life-threatening symptoms, call 911. If you are experiencing non-life-threatening cardiac symptoms, call (828) 264-9664 to schedule an appointment.

*Note: Cardiology services are available at Grandfather Specialty Clinic (Linville, NC) and Jefferson Specialty Clinic (West Jefferson, NC). Call (828) 264-9664 to schedule an appointment.

Patients may contact the Practice Manager at (828) 264-9664 with questions, concerns, complaints or compliments regarding The Cardiology Center. 

Forms to complete before your appointment
Our Services

Afib Monitors

Arrhythmia Clinic

Cardiac Resynchronization

Cardiology Consultations

Cardiovascular Interventions

Defibrillators

Diagnostic Catheterizations

Echocardiograms

EKGs

Exercise Treadmill Tests

Heart Monitors

Implantable Monitors

Nuclear Stress Tests

Pacemakers

Stents

Stress Echocardiograms

Heart Failure

Heart failure is a condition in which your heart becomes too weak to pump blood as effectively as it should. It may come on suddenly, after a heart attack for example, or it may develop slowly as you age or in response to a variety of diseases and conditions, especially high blood pressure. Read More: Heart Failure

Dr. Denier is great….She’s an extremely good cardiologist. I highly recommend her. Also, her staff is wonderful. They actually call you back with test results, and they return phone calls. How many doctors’ offices do that today?

Brenda R.

As a former nurse, I am very selective about the physicians treating my family. Dr Hordes gained my respect by first walking into the room and extending his hand to shake with first my husband, the patient, and then myself. He gained my trust through his calm demeanor, pensive consideration of the issues, realistic treatment plan and attention to detail. I cannot recommend him highly enough and have the highest confidence in his ability.

Bunny E.

Outstanding ! Couldn’t be happier Dr. Helak is thorough and on the spot! Great physician!

Bette P.

Outpatient Imaging & Lab Center

Outpatient Imaging & Lab Center

Contact Us

Phone: (828) 266-2492
Fax: (828) 266-2488

Our Office

Mon – Fri, 7:00 am – 5:00 pm
1200 State Farm Road
Boone, NC 28607

Appalcart Routes: Red, Express, Wellness District

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Appalachian Regional Healthcare System offers Imaging and Lab services at the Outpatient Imaging and Lab Center in Boone, Cannon Memorial Hospital in Linville and at Watauga Medical Center in Boone.

 

Our Services

Bone Densitometry

CT

Diagnostic Radiology

Diagnostic, Vascular, & Cardiac Ultrasound

Digital Mammography: To schedule a mammogram, call (828) 268-9037

Interventional Radiology: Kyphoplasty

Laboratory Collection

MRI

Mobile PET

Mobile Lithotripsy

Nuclear Medicine

Stereotactic Breast Biopsy  (Physician referral required)

ARHS Laboratory Wins at Quality Conference

During the annual 2015 Lab Quality Confab conference held in New Orleans, Appalachian Regional Healthcare System’s (ARHS) Laboratory Services won 2nd place in presenting their “Ready, Set, Go” Process Improvement Initiatives. The Lab Quality Confab conference is a national conference focused on…

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The Rehabilitation Center

The Rehabilitation Center

Watauga Medical Center

Mon – Fri, 8 am – 5 pm
232 Boone Heights Dr, Suite A
Boone, NC 28607
Phone: (828) 268-9043
Fax: (828) 268-9045

Cannon Memorial Hospital

Mon – Fri, 8 am – 5 pm
434 Hospital Drive
Linville, NC 28646
Phone: (828) 737-7520
Fax: (828) 737-7509

Our Therapists

Learn about our team of therapists
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Get back to the activities you love!

The Rehabilitation Centers of Watauga Medical Center and Cannon Memorial Hospital offer an array of direct care services designed to meet the outpatient rehabilitation needs of our community. We have two locations to serve our patients.

Patients are provided with customized, therapeutic interventions to meet their individual needs. The unique locations allow patients access to strength and conditioning equipment and pool at The Williams YMCA of Avery County, providing a continuum of care from acute care to wellness programming. Some Outpatient Rehab Services require a physician’s referral for insurance coverage. Please contact the Rehabilitation Center for more information about referrals.

Click here to learn more about our rehabilitation services >

Employers: We are a WorkSTEPS Licensed Provider

The Rehabilitation Center therapists are trained and licensed to administer WorkSTEPS functional employment testing for your employees. We offer these services at our Boone location.

  • worksteps licensed providerpre-employment post-offer testing
  • post-employment fit-for-duty testing
  • return-to-work fit-for-duty

Contact us today for more information >  

 

Patient Information

Referrals

Most insurance plans still require proof of medical necessity to reimburse for rehabilitation services. For that reason, it is prudent for patients to have a referral (prescription) for physical, occupational and/or speech therapy services. We ask that physicians fax a referral to our office, or send it directly with their patients for the initial evaluation.

 

Please contact our office managers, in Boone at (828) 268-9043, ext. 4 or in Linville at (828) 737-7520, with any questions regarding referrals and insurance.

Insurance

As a courtesy, we will bill the patient’s insurance for the therapy services provided. Because we are a hospital-based facility, insurances view us differently than private practice providers. In most insurance plans, charges for outpatient therapy services will go towards the deductible.

It is the patient’s responsibility to determine if Cannon Memorial Hospital or Watauga Medical Center is in-network with your insurance plan. When inquiring about whether or not we are “in network” with your insurance company, please refer to us as Cannon Memorial Hospital or Watauga Medical Center. We can assist you with this process, if you have any questions.

Payment Arrangements

Patients will receive a bill from Cannon Memorial Hospital (Linville location) or Watauga Medical Center (Boone location), for payments due. If payment in full is not possible, a Patient Account Representative must be contacted to make payment arrangements. See contact information below.

Financial Assistance

Cannon Memorial Hospital and Watauga Medical Center provide financial assistance for patients in need. Verification of income and assets is required. To apply for financial assistance please call:¨Financial Counselor at (828) 262-4110. To be considered for financial assistance you must submit an application within 60 days of discharge from physical therapy.

 

Our Services

Physical Therapy and Occupational Therapy

Neurological Rehabilitation >

  • CVA
  • Head Injury
  • Concussion evaluation and management
  • Demylinating Diseases
  • Parkinson’s Disease
  • Peripheral Neuropathy
  • Cerebellar Disorders
  • Peripheral & Central Vestibular Disorders
  • Bell’s Palsy
  • Spinal Cord Injury
  • Functional Electrical Stimulation

Orthopedic Rehabilitation >

  • Musculoskeletal Disorders and Conditions
  • Rehabilitation following trauma, injury, accident
  • Post-surgical rehab for musculoskeletal conditions
  • Geriatric Rehabilitation
  • Consultation for specific exercise programs
  • Treatment of Movement Impairment Syndromes
  • Manual therapy for spine and extremities
  • Total Joint rehab with attention to functional outcomes
  • Aquatic therapy for appropriate conditions
  • Work Conditioning

Lymphedema Management >

  • Manual Lymphatic Drainage
  • Compression Bandaging
  • Patient Education

General Medical Rehabilitation >

  • Weaknesses / Loss of flexibility
  • Deconditioning / Loss of function
  • Rehabilitation of cancer patients
  • Chronic pain / Disease management

Women's Health >

  • Incontinence
  • Pelvic pain and dysfunction
  • Osteoporosis management

Other Specialty Services >

  • Balance and Vestibular Rehabilitation
  • Bioness –functional electrical stimulation for upper and lower extremity
  • Fall Prevention
  • NeuroCom Assessments
  • LSVT BIG® and LSVT LOUD programs for Parkinson’s
  • Orthotic and Prosthetic assessment
  • Running Assessments
  • Wheelchair/Seating Assessments

Speech Therapy

Speech Therapy Services >

  • Swallowing Disorders
  • Language and Comprehension
  • Cognition

 Prevention & Wellness

Wellness Programs >

  • THRIVE
  • Transition to Wellness Program
  • Aquatic Rehab Program

Is a non-surgical treatment approach right for you?

Depending on your needs, your non-operative treatment approach might include injections, rehabilitation (Physical, Occupational, Speech Therapy) or a combination of both. The Rehabilitation Center at ARHS offers a comprehensive array of services from highly trained orthopaedic physical…

read more

I had been experiencing benign paroxysmal positional vertigo (BBPV) for a month and had one Epley maneuver when I saw Katherine Graham. She is a godsend! She thoroughly explained what was happening to me and performed two Epley maneuvers back-to-back. The next day I woke up without feeling dizzy and I felt as though I had my life back. Thank you!

J.H.

I am so thankful for the dedicated, knowledgeable, and friendly staff at The Rehabilitation Center.

E.W.

I have been extremely well-treated during my therapy. Melody was very accommodating with appointments. Michelle Forrest provided methods very appropriate to my condition – very basic at the beginning, but more applicable to my condition as time passed. But above all, she was very patient with me.

K.B.

The service was excellent. Everyone was courteous. The therapist was wonderful in working with me and explaining everything to me. I could not have made it without these services. Thank you.

C.L

I just want to say how awesome the PT workers are! They care above and beyond for their patients. Susan and A.J. are so wonderful. I went from using a walker, wheelchair, and cane to walking with nothing! The workers and the therapy pool have had a miraculous effect.

C.R.

Michelle Forrest is excellent and I am here to sing her praises. Today was my last session for treating lymphedema as a result of breast cancer radiation and lymph node removal. She was professional and also caring. I appreciated her attention to detail, her love for her profession shows greatly.

L.S.

My time at the Wellness Center was incredible. It was a long road to recovery and I am so thankful for my PT therapist Susan Curtin and my trainer Jaco Gerbrands. Their support and coaching has helped me grow stronger and better not only as a player, but as a person. Thank you for being by my side the whole way! I will miss you, thank you so much for making me stronger.

H.A.

I have participated in multiple physical therapy programs as a result of five orthopaedic surgeries, from California to North Carolina. The Rehabilitation Center here in Boone provides amazingly superior personalized, compassionate, and professional services compared to my past experiences. I have worked with three therapists, each with a personal expertise and focus. Best experience I’ve ever had!

C.R.

Paul H. Broyhill Wellness Center

Paul H. Broyhill Wellness Center

Our Office

Open 7 days a week
232 Boone Heights Drive
Boone, NC 28607

Contact Us

Phone: (828) 266-1060
Fax: (828) 266-1065
wellness@apprhs.org

Appalcart Routes: Red, Express

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We’re more than a gym!

The Paul H. Broyhill Wellness Center located in Boone, North Carolina provides a gym for people to improve their quality of life through general fitness, educational programs and rehabilitation services.

The Paul H. Broyhill Wellness Center and gym offers several fitness programs to help members improve cardiovascular endurance as well as muscular strength and endurance. The Wellness Center has several amenities including indoor basketball and racquetball courts, as well as an indoor track, swimming pool, cardiovascular equipment, strength training machines and free weights.

The Wellness Center also offers a variety of classes and programs to help you stay fit. These programs include Crossfit Boonepersonal training, massage therapy, Thrive and much more. Some of these programs work in collaboration with The Rehabilitation Center’s Physical and Occupational Therapists to provide the most up to date, individualized and effective  treatment programs. For more information about The Rehabilitation Center ‘s PT, OT, and SLP services at, click here.