Marchese Birthing Center

Marchese Birthing Center

JOhn Marchese Birthing Center

Our Location

336 Deerfield Road
Boone, NC 28607

Contact Us

Open 24 hours
(828) 262-4100

Patients & Visitors

Find information about your hospital stay or visiting a patient
Watauga Medical Center Photo
Appalcart Routes: Express, Red, Pink, Wellness District
Birthing Center Visitation Guidelines for COVID-19

The birth of a baby is an important event for all members of a family. The visitation guidelines are developed to provide time for new parents to interact and bond with their newborn with as much privacy as they wish, to allow sufficient time for necessary nursing care, and to provide necessary access to the patient and newborn in an emergency. Please share these guidelines with family and friends who may wish to visit.

To our Birthing Center Families,

The John Marchese Birthing Center would like assure families that we are maintaining the highest level of health and safety for our patients and their families during the COVID-19 pandemic. These changes are consistent with the CDC guidelines.

Listed are our current policies to reduce the risk of infection:

  • If you have symptoms or have been exposed to someone who is ill please notify the HARMONY office at 828-268-8970, and you will receive direction on the next steps.
  • Please notify the Birthing Center (828-262-4210) prior to arrival if you are coming in labor, and you will be asked screening questions regarding the coronavirus or other flu-like illness.
  • If you are at risk, or a person being tested, you will not be able to be accompanied by another person because that person then automatically becomes someone at risk.
  • Absolutely no one under the age of 18 is allowed in the Birthing Center.
  • All support persons will be screened when entering the facility.
  • Anyone in the testing process or who has symptoms will be asked to wear a mask at all times.
  • If you have adhered to the “Stay at Home” ruling and are symptom free, we will allow ONE symptom free support person during the hospital stay.
  • The support person must stay the entire hospital stay. If for some reason the support person has to leave the facility, they will not be granted entrance back into the hospital.
  • The support person will be provided free meals for the length of stay.
  • No postpartum visitor will be allowed into the Birthing Center except for the ONE support person. The support person cannot change and must remain the same person for the length of stay.
  • Patients may have to change rooms after their labor and delivery in order to accommodate isolation policies and safety needs of the patients.
  • Patients and their support person will not be able to leave the Birthing Center Unit until the time of discharge.
  • Please come prepared with childcare options for other children at home and bring the car seat so it will be here for infant discharge.

The Birthing Center staff is screened each day before entering the facility, and has practiced social distancing since February. We are doing everything possible to reduce the risk of asymptomatic spread. In the face of the COVID-19 pandemic, we have become strict to best protect our patients and families! We understand that transportation, childcare for other children, and animals may be issues, but please understand we need our providers, staff, babies, and other patients to have as little exposure as possible to illness. We understand that little is going as planned during this time! We strongly encourage social distancing and only going out when necessary!

Thank you for your understanding and cooperation as we work to adjust our policies to make the John Marchese Birthing Center a safe place for all during the COVID-19 pandemic.

Personalized care for mother and baby

The John R. Marchese, MD Birthing Center features nine birthing rooms. Two rooms have a tub that women may labor in, however they may not give birth in the tubs. Non-medical and medical pain management options are available. Our experienced, expert labor and delivery staff will be with you every step of the way to make your birthing experience a safe and healthy time for all.

Click here to learn more about your Birthing Center Experience >

 

Birthing Center Classes

The Birthing Center offers several classes so that expectant mothers can be as prepared as possible for the childbirth experience. Prepared Childbirth Class is a 6-week class, including what to expect during labor & delivery, the hospital experience, and pain control strategies for labor. The class also includes a tour of the Birthing Center at Watauga Medical Center. Breastfeeding Class is a free one-evening class providing all the information you need to get breastfeeding off to a good start for you and your baby. Prenatal Aquatics and Pre/Post Natal Fitness Classes are also offered at Paul H. Broyhill Wellness Center.

View descriptions and dates, and sign up for classes >

Our Services

Childbirth

Cesarean Section

Newborn Nursery

Level 2 Newborn Nursery

Infant/Mother Co-Rooms

Labor Tubs (when available)

Birthing Center Visitation Guidelines

The birth of a baby is an important event for all members of a family. The visitation guidelines are developed to provide time for new parents to interact and bond with their newborn with as much privacy as they wish, to allow sufficient time for necessary nursing care, and to provide necessary access to the patient and newborn in an emergency. Please share these guidelines with family and friends who may wish to visit.

A visitor must know the patient’s name and room number in order to visit a patient in the Birthing Center. 

  • During labor, until the pushing stage, up to three people at a time may visit at any time, with the approval of the patient. If a patient desires privacy and limited visitation, her requests will be respected and enforced.
  • During the pushing and delivery stages, only one support person of the patient’s choice may remain in the room. Support people must be age 13 or older. Siblings may remain in the room with adult supervision. (The adult should be someone other than the patient’s primary support person.)
  • During the first hour after birth, only the father or significant other may visit. This is to allow time for new parents to take in and bond with their new baby. For the remainder of the recovery period, up to three support people may visit, as during labor and delivery.
  • Only one support person may be present in the operating room during a Cesarean Section. This is necessary to protect the sterile field and ensure that all necessary care providers will have room to work in an emergency.

Emergencies may arise at any time. For this reason, hallways must be kept clear to allow needed staff quick access to mothers and babies. Visitors may not wait in the hallway outside the patient’s room or the C-section room. They may wait in the waiting area near the elevators, or by the nursery windows. Staff members will be happy to convey information to visitors in the waiting area at the request of the patient.

  • During the period after recovery until discharge, family and friends may visit with the parent’s approval. Visitors must wash their hands thoroughly before touching the mother or baby.
  • Quiet Time: After delivery, the hours of 2-4 p.m. are designated as a rest time for new parents. No visitors are permitted unless specifically requested by the new mother.
  • Newborn babies do not have a fully developed immune system, and may become quite sick from routine infections. For this reason, visits from children under 13 who are not siblings are discouraged. Anyone who has a cold or other possibly contagious illness or who has recently been exposed to a contagious illness should not visit.

Visitors may be asked to step out of the room at any time if doctors and nurses need to provide care to the patient, or if a medical emergency arises.

Birthing Center Video Tour

Birthing Center Room

Birthing Room

Birthing Center Waiting Room

Waiting Room

The Sleep Center

The Sleep Center

Our Office

M-Th, 8am-4pm; Sat, 8am-12pm
Watauga Medical Center
336 Deerfield Road
Boone, NC 28607

Contact Us

Phone: (828) 266-1179
Fax: (828) 265-5484

Take the Test

Complete the Epworth Sleepiness Scale Questionnaire and contact us if you score a 9 or above on the sleepiness scale.

Appalcart Routes: Red, Pink, Express, Wellness District

As the most comprehensive sleep health program in the High Country, The Sleep Center of Watauga Medical Center is having a positive impact on people of all ages, through helping them identify the cause for their restless nights, and discover ways to improve their sleeping habits.

We have all been told that restful sleep is necessary for a healthy lifestyle. But how many of us know that lack of sleep has been linked to a number of chronic diseases and conditions? According to the Center for Disease Control and Prevention, most adults should get seven to nine hours of sleep each night to promote optimal health.

The Sleep Center is open seven days a week with highly trained staff working closely with the referring provider and with local neurologist, Jeffrey Crittenden, the Sleep Center’s medical director.

Physician Referral Forms
  • Insomnia
  • Narcolepsy
  • Nocturnal Seizures
  • Obstructive Sleep Apnea (OSA)
  • Periodic Limb Movement Disorder (PLMD)
  • Restless Leg Syndrome (RLS)
  • Shift Work Sleep Disorder
  • Sleep Study
  • Sleepwalking
  • Snoring

Now, my sleep interruptions are basically nonexistent. I can tell a big difference. I am sleeping great at night and entering into a deep sleep like I’ve not had in years. It’s made a huge difference. I no longer doze off during the day, which is something I didn’t even realize I was doing. I not only feel better, but my mind is clearer. I’m able to think better than I did before.

Watauga Medical Center

Watauga Medical Center

Photo of a healthcare worker

COVID-19 InformationVisitors are not allowed at any of Appalachian Regional Healthcare System’s hospitals in order to help protect our patients, family members and health care workers from the spread of COVID-19. In-person pick up of medical records is temporarily suspended, but patients may still request records online or by phone. The Patient Accounts office is closed. You can continue to call the business office at (828) 262-4111 or pay a bill online. 

Telehealth: You may be able to visit with your healthcare provider from the safety of your own home! Click here for more information and to see if your practice is available >

Our Office

Open 24 hours
336 Deerfield Road
Boone, NC 28607

Contact Us

Monday-Friday, 8:00am-5:00pm
(828) 262-4100

Patients & Visitors

Find information about your hospital stay or visiting a patient
Watauga Medical Center Photo
Appalcart Routes: Express, Red, Pink, Wellness District

Quality care close to home!

Watauga Medical Center is licensed as a 117-bed regional referral medical complex, offering both primary and secondary acute and specialty care. In 2018, 624 babies were delivered at Watauga Medical Center, and we received about 29,300 emergency room visits.

 

  • Watauga Medical Center received certification by The Joint Commission as a Primary Stroke Center in 2011.
  • The Cancer Center is recognized as an approved Community Cancer Care Center by the American College of Surgeon’s Committee on Cancer.
  • Watauga Medical Center earned The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification in 2018.

I had to bring my 4-week-old son in this morning for some scans in radiology. He had to fast for four hours beforehand so I was pacing the halls to soothe him. Three employees asked if I needed help and a fourth asked if she could get me anything. All of that within 15 minutes of walking. Then radiology got us back almost 30 minutes early. And everyone from check-in to these scans has been so warm, friendly, and professional. We’re still here, but they’ve made me feel at ease and that they personally care.

Katie Y.

We went today with my husband in a lot of pain. He had a pilonidal cyst. Dr. Felix was amazing and went out of his way to give us the best care. He could have sent us on our way with antibiotics but instead he came back and did an ultrasound and decided to lance the cyst out. And come to find out antibiotics wouldn’t have helped it was so bad. So if Dr. Felix wouldn’t have had a second thought and act on it, my husband would still be hurting.

Andrea A.

I’ve been here in the birthing center for 2 days now (I’m 38 weeks pregnant) with a strong infection, and I’ve never had a better experience in a hospital. Dr. Andrews is the best doctor there is, and every staff member down to the cafeteria staff is absolutely fantastic. I couldn’t ask for a better experience and I will be glad to have my child here.

Michelle M.

Appalachian Regional Pain Management Center

Appalachian Regional Pain Management Center

Our Office

Mon – Fri , 8:00 am – 4:00 pm
Watauga Medical Center, 3rd floor
336 Deerfield Road
Boone, NC 28607

Contact Us

Phone: (828) 265-5493
Fax: (828) 266-1176

Our Providers

Learn about our team of providers
View Directory

Appalcart Routes: Red, Pink, Express, Wellness District

Share your feedback

   

The Appalachian Regional Pain Management Center of Watauga Medical Center is dedicated to providing excellent clinical care, exceptional customer service and a patient centered approach which will help you to reach the best outcomes possible.

When pain interferes with your quality of life, we can help. We will create a comprehensive treatment plan for each patient. When appropriate, referrals will be made for clinical specialties such as physical rehabilitation and behavioral health. Throughout the entire treatment process, we will communicate your progress to the referring provider. As you near the end of your treatment plan, we will ensure that each patient has the information and instructions necessary to manage their condition.

We accept new patients by referral only from all healthcare providers.

Our staff is committed to helping you reach your goals and providing you with the best experience possible! We look forward to getting to know you.

Please note: Patients at Appalachian Regional Pain Management Center may receive one or two separate bills depending on which provider they see. 

Forms to complete before your appointment
Physician Referral Forms
Our Services

Appalachian Regional Pain Management Center offers the following services:

  • Diagnostic pain
  • Epidural steroid injections
  • Cervical interlaminar
  • Lumbar, both interlaminar and transforaminal as well as caudal
  • Thoracic
  • Lumbar, thoracic, and cervical medial branch or facet joint blocks
  • Occipital nerve injections
  • Pain medication management
  • Peripheral nerve blocks
  • Radiofrequency ablation of medial branches for facet joint pain
  • Sacroiliac injections
  • Spinal Cord Stimulator trials
  • Sympathetic chain blocks
  • Trigger point injections

The Cardiology Center

The Cardiology Center

Our Office

Mon – Fri, 8:00 am – 5:00 pm
175 Mary Street
Boone, NC 28607

Contact Us

Phone: (828) 264-9664
Fax: (828) 264-8144

Our Providers

Learn about our team of providers
View Directory

Appalcart Routes: Red, Pink, Express, Wellness District

Take care of your heart!

Telehealth is now available. You may be able to visit with your healthcare provider from the safety of your own home! Call (828) 264-9664 to schedule an appointment.

The Cardiology Center of Watauga Medical Center is committed to providing you with diagnosis and treatment of heart and vascular disease close to home. High Country residents no longer have to leave the mountains for cardiac care from the nation’s top medical professionals. It is located on the campus of Watauga Medical Center, allowing the center’s patients access to the services provided by the Medical Center. Our team is committed to promoting health in the High Country and simply making life better.

If you are experiencing chest pain, shortness of breath, or other life-threatening symptoms, call 911. If you are experiencing non-life-threatening cardiac symptoms, call (828) 264-9664 to schedule an appointment.

*Note: Cardiology services are available at Grandfather Specialty Clinic (Linville, NC) and Jefferson Specialty Clinic (West Jefferson, NC). Call (828) 264-9664 to schedule an appointment.

Patients may contact the Practice Manager at (828) 264-9664 with questions, concerns, complaints or compliments regarding The Cardiology Center. 

Forms to complete before your appointment
  • Afib Monitors
  • Arrhythmia Clinic
  • Cardiac Imaging
  • Cardiac Resynchronization
  • Cardiology Consultations
  • Cardiovascular Interventions
  • Defibrillators
  • Diagnostic Catheterizations
  • Echocardiograms
  • EKGs (electrocardiogram)
  • Exercise Treadmill Tests
  • Heart Monitors
  • Implantable Monitors
  • Nuclear Stress Tests
  • Pacemakers
  • Stents
  • Stress Echocardiograms

Dr. Denier is great….She’s an extremely good cardiologist. I highly recommend her. Also, her staff is wonderful. They actually call you back with test results, and they return phone calls. How many doctors’ offices do that today?

Brenda R.

Outstanding ! Couldn’t be happier Dr. Helak is thorough and on the spot! Great physician!

Bette P.

As a former nurse, I am very selective about the physicians treating my family. Dr Hordes gained my respect by first walking into the room and extending his hand to shake with first my husband, the patient, and then myself. He gained my trust through his calm demeanor, pensive consideration of the issues, realistic treatment plan and attention to detail. I cannot recommend him highly enough and have the highest confidence in his ability.

Bunny E.

I saw Dr. Hanna for the first time today. I am VERY pleased. He asked a lot of questions, he listened, made notes and explained things. I feel very good about him going forward. After testing, HE called and explained my results. WOW, a doctor who can use the phone and talk to a patient!

Heart Failure

Heart failure is a condition in which your heart becomes too weak to pump blood as effectively as it should. It may come on suddenly, after a heart attack for example, or it may develop slowly as you age or in response to a variety of diseases and conditions, especially high blood pressure. Read More: Heart Failure

Outpatient Imaging & Lab Center

Outpatient Imaging & Lab Center

Contact Us

Phone: (828) 266-2492
Fax: (828) 266-2488

Our Office

Mon – Fri, 7:00 am – 5:00 pm
1200 State Farm Road
Boone, NC 28607

Appalcart Routes: Red, Pink, Express, Wellness District

Share your feedback

       

Appalachian Regional Healthcare System offers Imaging and Lab services at the Outpatient Imaging and Lab Center in Boone, Cannon Memorial Hospital in Linville and at Watauga Medical Center in Boone.

 

Our Services

Bone Densitometry

Digital Mammography: To schedule a mammogram, call (828) 268-9037

Laboratory Collection

Stereotactic Breast Biopsy  (Physician referral required)

ARHS Laboratory Wins at Quality Conference

During the annual 2015 Lab Quality Confab conference held in New Orleans, Appalachian Regional Healthcare System’s (ARHS) Laboratory Services won 2nd place in presenting their “Ready, Set, Go” Process Improvement Initiatives. The Lab Quality Confab conference is a national conference focused on…

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