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Hound Ears Events | Appalachian Regional Healthcare Foundation

Hound Ears Events | Appalachian Regional Healthcare Foundation

Hound Ears Logo

In memory of Alma Greene

20th ANNUAL

Hound Ears Club Golf & Tennis Open

Proceeds benefit the new Heart and Vascular Center
Part of Appalachian Regional Healthcare System in Boone

Save the Dates

Golf
July 24, 2021

 

Tennis
July 30, 2021

Health Screening
Date TBD

 

Cocktails & Auction
Evening of July 24, 2021

Continue our legacy of community giving.

Participate. Contribute. Sponsor.

Information & Registration coming soon

For the past 20 years, it’s been the privilege of Hound Ears to host an annual benefit to support our community healthcare system (ARHS). Proceeds from this year’s Hound Ears Open will benefit the new Heart & Vascular Center on the campus of ARHS.

The Heart & Vascular Center provides more efficient and convenient access for patients by integrating outpatient heart care with diagnostic services in the same convenient location. Bringing services under one roof reduces the wait time for patients and enhances the level of interaction between medical professionals to collaborate and deliver customized care.

Hound Ears Club is proudly committing to a 3-year goal of $500,000 to name the grand entrance of the Heart & Vascular Center. This year’s 20th Annual Hound Ears Open kicks off the campaign with a goal of $185,000.

There are three ways you can help meet or surpass this year’s goal of $185,000. Participate in the golf and tennis tournaments and the auction on the evening of the golf tournament. Contribute directly to our goal of $185,000. Sponsor select components of the tournaments and events.

Patients and Visitors | Appalachian Regional Behavioral Health Hospital

Patients and Visitors | Appalachian Regional Behavioral Health Hospital

Patient & Visitor Guide | Appalachian Regional Behavioral Health Hospital 

At ARHS, we know that being a patient may not be an easy time, and we work continuously to exceed your expectations during your stay. Each member of the ARHS team wants to make your time with us as pleasant as possible, and he or she does so by adhering to the organization’s core values of Integrity, Compassion and Excellence. This is our commitment to you.

Patients: When You  Arrive

Referrals and walk-ins are welcome. Because we are a free standing facility, patients do not have to go to the Emergency Department (ED) first like other facilities. Adults, ages 18-64, with any issue can walk-in to our facility and we will assess them to determine if they need inpatient or outpatient care.

All patients go through an admissions process which includes nursing, history and physical assessments. At the time of admission every patient will get an individual meal, medication and therapy treatment schedule.

Personal Belongings

On admission all personal belongings brought into the hospital are searched. Valuables, home medications, sharp objects or other items not allowed and will either be sent home with a family member or processed according to hospital policy. A record will be maintained on the disposition of your personal belongings. Additionally, all items brought into the hospital by family or visitors will be searched before being given to patients.

We recommend that patients bring 3 changes of clothing with them at admission. All clothing is required to be clean and free of obscene, offensive or alcohol/drug related words, symbols, slogans, logos, etc. Patients are expected to wear street clothes while outside of their rooms. Clothing is laundered on the unit.

To maintain a safe environment, we restrict hazardous items. Items considered hazardous include but are not limited to:

  • Weapons, of any type
  • Substances containing alcohol
  • Beepers or recording devices
  • Cell phones and cameras
  • Flammable items including aerosols
  • Glass or other sharp objects
Medical & Financial Information

Having your current medical and financial information will result in less stress for you during check-in. Please bring the following:

  • insurance card and/or policy
  • Medicare or Medicaid card
  • driver’s licenses and/or photo ID cards of the patient and the insured
  • emergency contact information
  • a list of your current medications, over-the-counter and prescription drugs, vitamins and herbals
  • physician’s orders, if you have any
  • your advance directives (living will, power of attorney, etc.)
Behavioral Health Hospital
Nurse with Patient

Patients & Visitors: During Your Stay

Patients sleep and eat in the Residence Hall area but are rarely in their rooms because of our active treatment plans.

The Treatment Mall is where patients get all of their treatment services. We have three primary group rooms with a different focus for each treatment session based on the customized treatment schedule the patient receives upon Admissions. Each room has 60” smart board. During the treatment sessions, we can take notes on smart board which we can print at the end of each session for our patients to add to their treatment manual which helps set them up for success post discharge.

Healing Environment: We provide a top tier treatment experience for our patients. Our healing environment includes open areas with natural light and mountain views. We partner with our patients to meet them where they are and provide a combination of coping skills and didactic approaches to therapy.

Image: Family Support

Family Support

Family support/support systems are a cornerstone in behavioral health treatment during treatment and during the recovery process. Family members are invited and encouraged to attend treatment team meetings. These meetings provide information on the patient’s plan of care and treatment goals. Discharge and aftercare needs will also be discussed during the treatment team meetings.

Men's Health Photo

Visitors

Visiting hours are 3:00 – 9:00 pm daily. Visitation must be scheduled with the nurse prior to coming to the hospital for a visit. The patient may decline seeing a visitor, and their privacy will be protected at all times. To provide ample opportunity for all patients to have visitors, visitation is limited to 30 minutes for each visit, and is permitted in the dining room only. Visitors are not allowed in patient rooms. Visitors under the age of 12 are not permitted.

NOTE: Special COVID-19 Visitor Restrictions are currently in place. Learn more >

Pulmonology in Boone, NC

Help & Support

Assistance and support are available to patients 24 hours a day. Patients are provided information regarding treatment and administrative support that is available and accessible. Nursing staff are able to assist with finding the appropriate person to address patient needs.

More Visitor Guidelines

NOTE: Special COVID-19 Visitor Restrictions are currently in place. Learn more >

Visitors will be searched prior to being allowed on the unit. Any visitors suspected of being under the influence of drugs or alcohol will not be allowed on the unit. Visitors may be limited to two per patient depending on the patient population and number of visitors on the unit at any one time.

Visitors may be asked at any time to leave the unit for their safety or the safety of the patients. Visitors may not leave the unit and return during visitation. Former patients will not be allowed to visit the unit for 30 days following discharge.

Valuables

It is recommended that you do not bring any valuables with. All valuables are either sent home with family members or stored on the Behavioral Health unit. All other belongings are secured in the BHU storage room.

Patient Meals

Meals are provided from food services. Patients are provided an opportunity to choose their meals from a menu provided by the kitchen. Fruit is available throughout the day and there is a snack time scheduled each evening. For safety, sanitation, and dietary management purposes, food items and meals cannot be brought onto the unit. Eating and drinking are permitted in the dining room area only.

Safety

We have many safety features to keep our patients, staff and visitors safe. The hospital has one point of entrance and one point of exit. Every area is camera monitored, and patients and visitors must have staff escort to the unit. Purses and food are not allowed in the unit, and we provide visitor lockers to keep personal items secure. We offer a ligature resistant environment free of sharp edges or potential catch points. We offer open spaces with reinforced glass between common areas. Our goal is to maximize safety by maximizing visibility.

Telephone

Telephones are available for your use during free time or in the case of an emergency between the hours of 3:00 pm – 9:00 pm. The telephone number for patients to make and receive calls is (828) 737-7766. As a courtesy to other patients please limit calls to 10 minutes. No incoming phone calls are permitted during scheduled group times.

Medications from Home

All medications brought with you on admission will be inventoried and secured in the unit safe.

Tobacco Use

For the health, safety and well-being of our patients, visitors and employees, the use of tobacco products is prohibited on all ARHS properties. This includes all the campuses of Appalachian Regional Healthcare System, including buildings, grounds, parking areas, walkways and vehicles. Smoking cessation information is available. If you need assistance with nicotine withdrawal symptoms or if you are interested in smoking cessation, please talk with your nurse.

Patients & Caregivers: Leaving the Hospital

We have a dedicated discharge consultation room for patients to have a focused discharged plan. The patient and the person picking up the patient will meet in this room to review discharge plans, medications and to verify personal belongings.

Your relationship with Appalachian Regional Behavioral Health may not end at discharge. Patients may be referred to our outpatient services to continue treatment.

Photo: Walking with Patient
Commitment to Care

Our Commitment to Care

Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at one of our facilities, do not hesitate to speak with your nurse or nursing supervisor. If you feel that your issue wasn’t resolved, please ask for the House Supervisor. Appalachian Regional Healthcare System seeks to provide prompt review and timely resolution of concerns from its inpatients and outpatients.

Learn about Patient Rights & Responsibilities >

Quality

For complaints about quality of care, contact the Risk Management Department at (828) 263-1207.

Privacy

For any questions about our Notice of Privacy Practices, you may contact the Privacy Officer at (828) 262-4239.

Ethics Committee

All ARHS facilities have an Ethics Committee available to give you support and guidance when you are faced with difficult decisions about medical care and treatment issues. These committees do not tell you what you should do, but help affected parties look together at the larger situation and consider all feasible alternatives. Below is a list of how to contact the Ethics Committee at your location:

  • Charles A. Cannon, Jr. Memorial Hospital: Call Patient Safety Concern Line at ext. 2033 or call 737-7596 to contact care management
  • Watauga Medical Center: Call 262-4100 and request pager No. 1400
File a Formal Complaint

You have the right to file a complaint or concern with either or both:

The NC Division of Health Service Regulation Complaint Intake Unit
2711 Mail Service Center
Raleigh, NC 27699
(800) 624-3004

Office of Quality and Patient Safety The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Fax: 630-792-5636
Website: www.jointcommission.org, then click “Report a Safety Event”

Resolution of Conflicts

Although conflicts often are a part of life, they can add to the stress you feel when you or a loved one is hospitalized. At ARHS, our job is to:

  • anticipate potential care-related conflicts and eliminate them
  • work with you to resolve conflicts quickly and considerately

While we strive to meet and exceed the expectations of our patients, staff, physicians and visitors, at times we may fall short. An important value at ARHS is receiving, responding to and resolving all complaints in a courteous and timely manner. Your feedback helps us to improve our care and delivery systems.

If you have a complaint, you may contact us online or speak with any facility employee or volunteer, and he or she will initiate the complaint process. If the individual can resolve the problem, he or she has the authority to do so. If not, your concerns are forwarded to the appropriate department manager, and if necessary, to hospital administration.

Questions?

If you would like to speak to someone about our services, please let us know!

Appalachian Regional Behavioral Health Hospital

Appalachian Regional Behavioral Health Hospital

COMING SOON! Our new behavioral health hospital will open in the fall of 2021. Currently, the inpatient behavioral health unit is located at Cannon Memorial Hospital

Appalachian Regional Behavioral Health

NEW inpatient hospital opening Fall 2021

Inpatient care and walk-in assessments for adults 18-64

Psychiatry Team

Our experienced providers are on YOUR team

Therapy Team

Licensed therapists walk with you on your journey to wellness

Patients & Visitors

Visitation, personal belongings, family support and more

Inpatient Hospital

Opening August 2021
434 Hospital Drive
Linville, NC 28646
Phone: 
Fax: 

Outpatient Clinic

436 Hospital Drive, Suite 235
Linville, NC 28646
Mon – Fri, 8:00 am – 5:00 pm
No referral needed
Phone: (828) 737-7888
Fax: (828) 737-7606
Request an appointment >

A place for empowerment and healing

Our behavioral health patients are also our community members – friends, neighbors, and family members who, at any given time, may be having a hard time coping with circumstances in their lives and need intervention.

Inpatient Behavioral Health Hospital:  Since 2008, Cannon Memorial Hospital has provided a safe and secure space for mental health patients who perhaps would have nowhere to go, or would have to travel a distance to find help. Our recently established independent, freestanding Appalachian Regional Behavioral Health Hospital will extend that to even more patients in the years to come.

The Outpatient Behavioral Health Program meets the needs of adults, children and families experiencing a variety of problematic behaviors, thoughts and life patterns. Services provided include: testing, assessment and evaluation, individual and family therapy, medication management and skill building.

With a 96% patient / family satisfaction rate, the professionals at Appalachian Regional Behavioral Health are clearly passionate about their patients and seeing them progress. They work to meet the patient where they are and provide them with the care they need so they can thrive.

Outpatient Clinic

Outpatient Behavioral Health

We can help patients of all ages with:

  • Depression
  • Anxiety
  • Thought Disorders
  • Mood Disorders
  • Personality Disorders

We offer:

  • Psychiatric Evaluation/Testing
  • Psychiatric Medication Management
  • Adult, Child, & Family Therapy
Forms to complete before your appointment
Please download the patient forms and fill them out. Email the completed forms to outpatientBH@apprhs.org or fax to (828) 737-7606 before your appointment.

 

Inpatient Hospital

Behavioral Health Hospital

Accepting adults ages 18-64 by referral or walk-in.

We provide a top-tier treatment experience for our patients. Our healing environment includes open areas with natural light and mountain views. We partner with our patients to meet them where they are and provide a combination of coping skills and didactic approaches to therapy.

The hospital is comprised of three separate spaces: Admissions, Treatment Mall and Residence Hall. All patients go through an admissions process which includes body and belonging searches as well as nursing, history and physical assessments. At the time of admission every patient will get an individual meal, medication and therapy treatment schedule.

Walk-In Assessment

Walk-in Behavioral Health

Walk-ins accepted for assessment 24/7
In case of emergency, call 911

Walk-ins are welcome because we are a free standing facility. Patients do not have to go to Emergency Department (ED) first like other facilities. Adults, ages 18-64, with any issue can walk-in to our facility and we will assess them to determine if they need inpatient or outpatient care.

If a person is experiencing a crisis, it does not mean that psychiatric hospitalization is appropriate or an involuntary commitment is necessary.

If a person does not need psychiatric hospitalization or involuntary commitment, crisis services can still be helpful with an action plan.

Behavioral Health Therapists

Behavioral Health Therapists

The outpatient behavioral health program is designed to meet the needs of adults, children and families experiencing a variety of problematic behaviors, thoughts and life patterns. We work to improve emotional stability and increase general functioning, as well as help clients identify, develop and increase the use of effective coping skills by emphasizing the existing strengths of the individual or family system. Read More: Behavioral Health Therapists

read more

Provider Inquiry Confirmation

Thank You!

Thanks for your interest in practicing with us. We’ll be in touch soon.
In the meantime, check out the links below to learn more about the area.

For additional information about provider opportunities with Appalachian Regional Healthcare System, please contact:

Eddie Maple, Vice President, Provider Development
(828) 262-9511
emaple@apprhs.org

Practice medicine in the mountains of North Carolina. Home to Appalachian State University, the Blue Ridge ParkwayGrandfather Mountain and more, the High Country of North Carolina boasts scenic mountain vistas and numerous outdoor and cultural activities. You can have it all. Live, work, and play in our beautiful mountains. Learn more about the NC High Country > 

**Search firm solicitation is strictly prohibited.
**Sunset image by Sallie Woodring

Get to know our expanded behavioral health services

Get to know our expanded behavioral health services

 

ARHS has a long history providing outpatient behavioral health services to the High Country and we are continually evaluating how we can better meet the needs of our community. We’ve recently expanded our services and welcomed new providers. This growth makes access to care better than ever.

Take a look at what’s new! We would also love to hear from you to discuss any specific needs you may have.

Stephanie Greer
Senior Director, Behavioral Health Services
Appalachian Regional Healthcare System

Outpatient Behavioral Health

Located inside Sloop Medical Office Plaza
436 Hospital Drive, Suite 235
Linville, NC 28646
Phone: (828) 737-7888
Fax: (828) 737-7606
Outpatient Behavioral Health Website

Easily make an appointment

No referral needed
Call directly (828) 737-7888 or request an appointment online

Telehealth is now available

Visit with your healthcare provider from the comfort and safety of your own home.

Additional psychiatry providers

Nine psychiatry providers are available for assessment, psychological testing, and medication management for adults and children.

Additional therapists

Five licensed therapists are available and accepting clients with a wide range of needs.