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Patient Portal - Appalachian Regional Healthcare System

Patient Stories

Whether celebrating a birth or treating an illness, Appalachian Regional Healthcare System recognizes that each patient has a unique story to tell. Our My Story campaign allows patients an opportunity to tell their stories.

 

See more patient stories >   Share your story today >

 

 

  1. News
  2. Events
  3. Our Story
Neighborhood “Mom” appreciates family, faith and health

Lorraine Alls lives her life by a simple code, “If you have it, you give it.” As a child, the New Jersey native saw this creed personified in her parents, who taug [ ... ]

Fall Health Talk Series: Spine Health, Well Woman Care, Diabetes

This fall, Appalachian Regional Healthcare System is offering three community Health Talk events that are each free and open to the public. Wednesday, September 21
Watch your  [ ... ]

Faith communities are invited to join the AppFaithHealth Program

Area faith leaders came together at Watauga Medical Center on Thursday to discuss the AppFaithHealth program, which helps congregations and the healthcare system work tog [ ... ]

Basic Life Support Skills Check Session
Sep 27, 2016
06:00PM - 07:00PM
Heartsaver CRP/AED Skills Check
Sep 27, 2016
07:00PM - 07:30PM
First Aid Skills Check Session
Sep 27, 2016
07:30PM - 08:00PM
Masquerade Fundraiser
Oct 03, 2016
08:00AM - 06:00PM
Masquerade Fundraiser
Oct 04, 2016
08:00AM - 04:00PM
Health Talk | Elements of Well Woman Care
Oct 05, 2016
08:00AM -
A Blowing Rock story: Connected at birth, together through life

Few relationships in life are more meaningful than those established at birth. This was certainly the case for Lorrine Miller, when in September 1951 she was delivered by Dr.  [ ... ]

A behind the scenes look at the hospital after dark

Few patients when entering the hospital consider all of the “behind the scenes” staff working on their behalf. Sure, the obvious examples come to mind like doctors [ ... ]

Piano playing nurse makes life better for patients at Watauga Medical Center

Many thoughts come to mind when contemplating a trip to the hospital. Where should I park? What time is surgery? Will the cafeteria food be good? Fortunately, for patients at  [ ... ]

More News | More Events 

ARHS offers several options to help you resolve your account balances. We accept Visa, Mastercard, Discover, cash or checks. We offer 12-month interest free payment plans and a Healthcare Credit Card for longer term loans. We also offer help identifying other programs, discounts, and services for which you may qualify.

We understand medical bills are often unplanned and can be difficult to understand or pay. ARHS has Patient Financial Advocates who are professionally trained to assist with your financial questions.

 Contact Us:
  • Financial Counseling Office: 828) 262-4110
  • Financial Counseling Customer Service: (828) 262-4111
  • Patient Financial Advocates: (828) 262-4413
  • Billing and Account Questions: email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Financial Assistance

Financial Assistance is available to those patients who are in need of help to pay their account. Assistance is based on the guarantor’s financial status. In order to determine this, the guarantor will need to complete a Financial Assistance application that includes, but is not limited to, proof of income and assets. 

Download the ARHS Financial Assistance Policy (PDF)

Download the ARHS Financial Assistance Plain Language Summary (PDF)

View Frequently Asked Questions

How to receive financial assistance: 

  1. Ask for a Patient Financial Advocate while you are a patient, or call (828) 262-4413, Monday-Friday 9 a.m. to 4:30 p.m.
    • Complete a Financial Assistance Application.
    • Download an application.
    • Pick up an application at Watauga Medical Center, Cannon Memorial Hospital, or any of the offices of Appalachian Regional Medical Associates. 
  2. Request an application be sent to you by mail. Call (828) 262-4110 or write to 155 Furman Road Suite 101, Boone, NC 28607. 
  3. Return the appliaction and all required documentation within the alloted time. 
  4. ARHS will determine eligibility based on the application and supporting documents.

Financial Counseling

The Financial Counseling Department is also available to help patients who may have difficulty repaying their medical debts. Contact our Financial Counseling Department at (828) 262-4110.


Questions about your Bill or Patient Account

If you have questions about your bill or a patient account, please call (828) 262-4111 or you are welcome to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please Note: When sending an email to our patient accounts department, please be sure to include a daytime phone number along with information regarding the best days and times when you can be reached. Our patient account representatives will respond to your email by phone to ensure patient privacy.