We know that navigating the complicated and changing world of healthcare can be a challenge. That’s why we offer services to assist you medically, financially, spiritually, and physically.
Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at one of our facilities, do not hesitate to speak with your nurse or nursing supervisor. If you feel that your issue wasn’t resolved, please call the vice president of quality at (828) 262-4239. Appalachian Regional Healthcare System seeks to provide prompt review and timely resolution of concerns from its inpatients and outpatients.
Scroll down to learn more about the following support services:
PAWS (Pet Assisted Wellness Support) is the therapy dog visitation program at Appalachian Regional Healthcare System (ARHS). The program offers patients an opportunity to ‘pause’ and forget about their treatment for a few moments while interacting with a registered therapy dog.read more
We offer several free support groups and classes to help you reach your best quality of life.read more
Our goal is to provide the best patient care. Appalachian Regional Healthcare System seeks to provide prompt review and timely resolution of concerns from its inpatients and outpatients. Learn about our quality assurance measures.read more
Pastoral Care offers a professional chaplain presence throughout the clinical areas of Watauga Medical Center. Professional chaplains also are available by request at The Foley Center for Chestnut Ridge. Pastoral Care offers a professional chaplain presence throughout the clinical areas of ARHS.read more
The video library below is one of many resources at ARHS to help you learn about your health condition(s) and make living with them more manageable.read more
We understand medical bills are often unplanned and can be difficult to understand or pay. ARHS has Patient Financial Advocates who are professionally trained to assist with your financial questions. We also offer help identifying other programs, discounts, and services for which you may qualify.read more
The care management team consists of medical social workers and licensed registered nurses. Your care manager is your advocate and is available to help you with any questions you may have about your treatment, insurance plans, and community resources.read more
We want to hear from you
You matter! Our patients are our highest priority and our goal is to provide excellent patient care at all of our facilities. Please take a few moments to tell us how we're doing.