We know that navigating the complicated and changing world of healthcare can be a challenge. That’s why we offer services to assist you medically, financially, spiritually, and physically.

Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at one of our facilities, do not hesitate to speak with your nurse or nursing supervisor. If you feel that your issue wasn’t resolved, please call the quality department at (828) 262-4239. Appalachian Regional Healthcare System seeks to provide prompt review and timely resolution of concerns from its inpatients and outpatients.

Scroll down to learn more about the following support services:

PAWS Pet Therapy

PAWS (Pet Assisted Wellness Support) is the therapy dog visitation program at Appalachian Regional Healthcare System (ARHS).

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Quality of Care

Our goal is to provide the best patient care. Appalachian Regional Healthcare System seeks to provide prompt review and timely resolution of concerns from its inpatients and outpatients. Learn about our quality assurance measures.

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Pastoral Care

Pastoral Care offers a professional chaplain presence throughout the clinical areas of Watauga Medical Center. Professional chaplains also are available by request at The Foley Center for Chestnut Ridge.

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Care Management & Social Work

The care management team consists of medical social workers and licensed registered nurses. Your care manager is your advocate and is available to help you with any questions you may have about your treatment, insurance plans, and community resources.

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We want to hear from you

You matter! Our patients are our highest priority and our goal is to provide excellent patient care at all of our facilities. Please take a few moments to tell us how we're doing.