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To protect the health of our patients and staff during the COVID-19 public health emergency, in-person pick up of medical records is temporarily suspended.

Patients may utilize the options below to access their medical records.


1. FollowMyHealth patient portal


The health information you need may be available in the FollowMyHealth patient portal.

The portal contains portions of electronic medical record information for many patients and is available at no cost.  If you need assistance with the patient portal, please call (888) 670-9775 or send an email to

If the information you need is not available on the patient portal, you must submit a request to obtain copies of your medical records.


2. Fax my Medical Records



The Authorization Form includes hospital services, cancer services, cardiac & pulmonary rehab, heart & vascular services/ center, emergency room services, infusion services, sleep services and wound care/pain clinic services.

Please complete the form and fax it to:

  • Watauga Medical Center    828-265-5014
  • Cannon Memorial Hospital 828-737-7531


Please complete the form and fax it to:

  • AppFamily Medicine: (828) 386-2223
  • AppGastro: (828) 265-3305
  • Appalachian Regional Internal Medicine Specialists: (828) 386-2750
  • Appalachian Regional Pulmonology: (828) 386-2201
  • AppOrtho: (828) 386-2664
  • Baker Center for Primary Care: (828) 737-7713
  • Boone Urology Center: (828) 265-3611
  • Davant Medical Clinic: (828) 386-3352
  • Elk River Medical Associates: (828) 898-8306
  • Harmony Center for Women: (828) 262-1587
  • Tate Clinic: (828) 737-6869
  • Watauga Surgical Group: (828) 262-0731


3. Mail my Medical Records


You may request an authorization form be mailed to you by calling the appropriate number below.

Watauga Medical Center:              828-262-9581, select option 2

Cannon Memorial Hospital:             828-737-7547

Appalachian Regional Medical Associates:  Please call the appropriate medical office where you received services. Phone contact numbers can be found at this link.

If you receive voice mail, please leave your name and a contact number so we can return your call.

Thank you for helping us keep you, your family and the community safe and healthy.

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