ARHS rolls out a new way to be screened for COVID-19


If you suspect that you may have COVID-19, we have arranged a safe, convenient, and cost-effective option for your screening, so that you can avoid unnecessary hospital or clinic visits.

1. Connect with RelyMD online at on your computer or mobile device.

Please use Coupon Code: BEWELLARHS for your $49 visit. Your initial screening will be with a board-certified physician who will determine if your symptoms require you to be tested.

2. If the RelyMD physician determines that you meet the criteria for testing, he/she will help you make your appointment at a testing location in Watauga or Avery County.

Go to the testing location at your appointed time. Please DO NOT travel to the testing location without an appointment.

Once you arrive, a staff member will meet you curbside at your vehicle and administer the tests — no need to get out of your car. Your test will be sent to a lab for confirmation. You’ll be instructed to self-quarantine until your test results are returned.

3. If your test is positive for COVID-19, you will need to be isolated for 14 days.

The testing facility will provide education for you and your family whether you test positive for the virus or not.

By using this simple screening and testing process, we can screen you as quickly as possible while keeping our community safe and healthy. Thank you for helping to stop the spread of the virus.


Incident Command System has been established


During extreme events that may challenge the resources of our Healthcare System, we implement the Incident Command System (ICS). ICS is a structure that assists healthcare organizations in improving planning, response, and recovery capabilities for unplanned and planned events such as hurricanes, earthquakes, epidemics, terrorist attacks, etc. ICS allows resources and communication flow between our organization, local, state and federal emergency management officials.


Paul H. Broyhill Wellness Center is closed temporarily


Appalachian Regional Healthcare System made the difficult decision to temporarily close the Paul H. Broyhill Wellness Center effective March 17, 2020 at 2:00 p.m. The decision was made given the extraordinary events of the past few days, including the president’s recent recommendation that all gatherings should be limited to no more than ten people.

The Wellness Center will remain closed for at least two weeks, at which time we will reevaluate the situation. Member billing will be adjusted for this period of closure, and any applicable late fees will be waived for the month of March.

We understand that the Wellness Center is an integral part of many people’s daily lives and routines. During this unprecedented time, we feel that this closure is a necessary step in ARHS’s efforts to flatten the curve and reduce the impact of the COVID-19 virus.

Due to medical necessity, patients will still have the option to receive physical therapy and occupational therapy services at The Rehabilitation Center. For more information about The Rehabilitation Center, please call (828) 268-9043.

Thank you for your patience as we work together to help prevent the spread of COVID-19 and keep our community safe.

For questions regarding closure of the Paul H. Broyhill Wellness Center, please call 828-266-1060.


Visitor Restriction Policy



  • One designated visitor per patient
  • No visitors who are sick
  • Must be 13 or older
  • No vendors are allowed
  • Waiting rooms and cafeterias are closed to the public

Medical Office and Outpatient Clinics:

ARHS has also implemented visitor restrictions in all medical offices and outpatient clinics. We ask that only individuals who are essential to the patient’s care accompany them on office visits.

Thank you for helping us keep our patients and staff safe during this time. Click to see how you can send messages to patients.