The Health Information Management (HIM) Department of Appalachian Regional Healthcare System (ARHS) is dedicated to the practice of acquiring, analyzing and protecting medical information vital to providing quality patient care.

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You have privacy rights under a federal law that protects your health information. These rights are important for you to know. Federal law sets rules and limits on who can look at and receive your health information. Click for more information about our privacy practices. 


Patients who need a copy of their Medical Record must complete the Authorization for Use or Disclosure of Protected Health Information form (linked below). Form must be completed in its entirety.

  • Patients 18 years of age or older must sign for themselves – includes married partners.
  • Emancipated minors must sign for themselves.
  • A copy of the patient’s driver’s license or picture ID is preferred. Please include a copy of the photo ID with this form.

Appalachian Regional Healthcare System contracts with CiOX Health to handle the release of medical information. Please bring check, debit/credit card, or money order for payment. We do not accept cash payment.

Fees/charges will comply with all laws and regulations applicable to release of information.

Hours of Operation:

  • Cannon and Watauga: Monday – Friday 8:00 am – 4:15 pm
  • Appalachian Regional Medical Associates (ARMA) releases should be completed through ARMA provider; hours are based on offices’ operating hours. Click here for a full list of offices.