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The Health Information Management (HIM) Department of Appalachian Regional Healthcare System (ARHS) is dedicated to the practice of acquiring, analyzing and protecting medical information vital to providing quality patient care.

When requesting medical records:

  • Patients must complete the Authorization for Use or Disclosure of Protected Health Information form (linked below) in its entirety.
  • Patients 18 years of age or older must sign for themselves – includes married partners.
  • Emancipated minors must sign for themselves.
  • A copy of the patient’s driver’s license or picture ID is preferred. Please include a copy of the photo ID with this form.

Contact Medical Records Department

Watauga Medical Center: (828) 262-9581
Cannon Memorial Hospital: (828) 737-7547
Appalachian Regional Medical Associates: Contact office

Fax Numbers

Watauga Medical Center: (828) 265-5014
Cannon Memorial Hospital: (828) 737-7531

Patient Portal

Log into Follow My Health

Request Hospital Records

  • Watauga Medical Center
  • Cannon Memorial Hospital
  • Hospital-Based Outpatient Services

Instructions:

  1. Complete HIPAA authorization. Download the ARHS HIPAA Authorization for Watauga Medical Center and Cannon Memorial Hospital.
  2. Fax the completed HIPAA Authorization. Watauga Medical Center: (828) 265-5014; Cannon Memorial Hospital: (828) 737-7531

Cost and payment: Appalachian Regional Healthcare System contracts with CiOX Health to handle the release of medical information. Please bring check, debit/credit card, or money order for payment. We do not accept cash payment. Fees/charges will comply with all laws and regulations applicable to release of information.

Medical Records Department hours of operation: 
Monday – Friday, 8:00 am – 4:15 pm

For help: Please contact Medical Records Department: 
Watauga Medical Center: (828) 262-9581
Cannon Memorial Hospital: (828) 737-7547

Request Medical Office Records

  • Appalachian Regional Medical Associates (ARMA)

Instructions:

  1. Complete HIPAA authorization. Download the ARMA HIPPAA Authorization for Appalachian Regional Medical Associates.
  2. Fax the completed HIPAA Authorization directly to the medical office. Click for contact information for all ARMA offices.

Cost and payment: Appalachian Regional Healthcare System contracts with CiOX Health to handle the release of medical information. Please bring check, debit/credit card, or money order for payment. We do not accept cash payment. Fees/charges will comply with all laws and regulations applicable to release of information.

Hours of operation: 
Varies based on location. View each location’s website for operating hours 

For help: Please contact the office directly: 
View Contact Information

Privacy

You have privacy rights under a federal law that protects your health information. These rights are important for you to know. Federal law sets rules and limits on who can look at and receive your health information. Click for more information about our privacy practices. 

 

Forms: Authorization for Disclosure of Protected Health Information

Hospitals: ARHS HIPAA Authorization for Watauga Medical Center and Cannon Memorial Hospital

Medical Offices: ARMA HIPPAA Authorization for Appalachian Regional Medical Associates