Call for an Estimate
(828) 262-4111
The best way to get an accurate estimate
Apply for Financial Assistance
You may qualify even if you have insurance
Discounts & Payment Plans
Know your options
Insurance Information
Understanding your responsibility
We understand medical bills can be difficult to understand or pay. We can help you estimate your planned healthcare expenses so you’ll know what to expect. The best way to get an accurate picture of what you’ll pay is to call us at (828) 262-4111. This way, we can consider factors like insurance coverage, self-pay, diagnosis, financial assistance, and more.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. You also have rights and protections against Surprise Billing. Learn more >
What you will need:
In order to get the most accurate estimate of your portion of the bill, we will need the following information:
- CPT or DRG code from the provider who ordered the service
- Up-to-date insurance information
Your estimate may NOT include:
- Cost of outside physician professional fees such as anesthesia, radiology, emergency room physicians and/or pathology.
- Pharmacy pricing estimates are available upon request. Pricing formulas depend on the specific dose amount, among other factors.
- Any other services or tests done in addition to the original orders
You may receive additional costs or bills from these providers and/or services.
Why do healthcare estimates vary?
Estimates for outpatient procedures may vary based on a variety of items such as
- Time in the Operating Room
- Cost of medical supplies
- Pharmacy costs
- Multiple views or procedures on same visit
Pricing Transparency: UNC Health Appalachian
DISCLAIMER: UNC Health Appalachian makes every effort to provide complete and accurate information about what our patients may be required to pay for healthcare services. UNCHA chargemasters are uploaded annually to our website and may not reflect new charges added throughout the year, as charge amounts are subject to change. Charge amounts are the same for Inpatients & Outpatients, but insurance companies will pay differently depending on patient type. The amounts shown below do not reflect what your insurance company will hold you responsible for, including copay, deductible and coinsurance – this is an average estimate. Please call (828) 262-4111 to get the most accurate estimate of the patient’s responsibility of the charges.
Click here for a list of healthcare charges for UNC Health Appalachian before insurance, discounts, or financial assistance are considered.
We offer self-pay discounts, financial assistance and insurance contract rates not listed in the chargemaster. Please call (828) 262-4111 to get the most accurate estimate of the patient’s responsibility of the charges.
Your Rights and Protections Against Surprise Medical Bills & Good Faith Estimate
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Read More: Your Rights and Protections Against Surprise Medical Bills & Good Faith Estimate
Hospital-Based Outpatient Clinics
Appalachian Regional Healthcare System includes outpatient clinics that are actually part of our hospitals – Watauga Medical Center (WMC) or Cannon Memorial Hospital (CMH). Whether these clinics are inside the hospital or offsite away from the main building, the care is provided by the hospital. Read More: Hospital-Based Outpatient Clinics
Contact Patient Accounts
If you have questions about your bill or a patient account, please call (828) 262-4111 or you are welcome to send a message through the form below. Read More: Contact Patient Accounts
Billing and Insurance
Help with billing, applying for financial assistance, or learning about discounts and payment plans can be found here. Read More: Billing and Insurance
Insurance Information
It is your responsibility to be aware if your carrier is in or out-of-network with us and if they have any exclusions, benefits, co-insurance, co-payment and deductibles outlined in your plan. Read More: Insurance Information
Financial Assistance
We understand medical bills are often unplanned and can be difficult to understand or pay. ARHS has Patient Financial Advocates who are professionally trained to assist with your financial questions. We also offer help identifying other programs, discounts, and services for which you may qualify. Read More: Financial Assistance
Share this page