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The Rehabilitation Center

A part of Watauga Medical Center

Watauga Medical Center

Mon – Fri, 7:30 am – 6:00 pm
232 Boone Heights Dr, Suite A
Boone, NC 28607
Phone: (828) 268-9043
Fax: (828) 268-9045

Cannon Memorial Hospital

Mon – Fri, 8:00 am – 4:30 pm
436 Hospital Drive, Suite 120
Linville, NC 28646
Phone: (828) 737-7520
Fax: (828) 737-7509

Our Therapists

Learn about our team of therapists
View Directory

Physical Therapy and Occupational Therapy in Boone and Linville


Telehealth is now available. You may be able to visit with your healthcare provider from the safety of your own home! Call (828) 268-9043 or contact us online to schedule an appointment. You can call us directly to schedule an appointment. Most insurance carriers do not require a physician referral! 

Patients are provided with customized, therapeutic interventions to meet their individual needs. The unique locations allow patients access to strength and conditioning equipment and pool at The Williams YMCA of Avery County and the Paul Broyhill Wellness Center in Boone, providing a continuum of care from acute care to wellness programming. Some Outpatient Rehab Services require a physician’s referral for insurance coverage. Please contact the Rehabilitation Center for more information about referrals.

Click here to learn more about our rehabilitation services >

Employers: We are a WorkSTEPS Licensed Provider

The Rehabilitation Center therapists are trained and licensed to administer WorkSTEPS functional employment testing for your employees. We offer these services at our Boone location.

  • worksteps licensed provider pre-employment post-offer testing
  • post-employment fit-for-duty testing
  • return-to-work fit-for-duty

Contact us today for more information >  


Patient Information


Most insurance plans still require proof of medical necessity to reimburse for rehabilitation services. For that reason, it is prudent for patients to have a referral (prescription) for physical and occupational therapy services. We ask that physicians fax a referral to our office, or send it directly with their patients for the initial evaluation.


Please contact our office managers, in Boone at (828) 268-9043, ext. 4 or in Linville at (828) 737-7520, with any questions regarding referrals and insurance.


As a courtesy, we will bill the patient’s insurance for the therapy services provided. Because we are a hospital-based facility, insurances view us differently than private practice providers. In most insurance plans, charges for outpatient therapy services will go towards the deductible.

It is the patient’s responsibility to determine if Cannon Memorial Hospital or Watauga Medical Center is in-network with your insurance plan. When inquiring about whether or not we are “in network” with your insurance company, please refer to us as Cannon Memorial Hospital or Watauga Medical Center. We can assist you with this process, if you have any questions.

Payment Arrangements

Patients will receive a bill from Cannon Memorial Hospital (Linville location) or Watauga Medical Center (Boone location), for payments due. If payment in full is not possible, a Patient Account Representative must be contacted to make payment arrangements. See contact information below.

Financial Assistance

Cannon Memorial Hospital and Watauga Medical Center provide financial assistance for patients in need. Verification of income and assets is required. To apply for financial assistance please call:¨Financial Counselor at (828) 262-4110. To be considered for financial assistance you must submit an application within 60 days of discharge from physical therapy.


Our Services

Physical Therapy and Occupational Therapy

Neurological Rehabilitation >

  • CVA
  • Head Injury
  • Concussion evaluation and management
  • Demylinating Diseases
  • Parkinson’s Disease
  • Peripheral Neuropathy
  • Cerebellar Disorders
  • Peripheral & Central Vestibular Disorders
  • Bell’s Palsy
  • Spinal Cord Injury
  • Functional Electrical Stimulation

Orthopedic Rehabilitation >

  • Musculoskeletal Disorders and Conditions
  • Rehabilitation following trauma, injury, accident
  • Post-surgical rehab for musculoskeletal conditions
  • Geriatric Rehabilitation
  • Consultation for specific exercise programs
  • Treatment of Movement Impairment Syndromes
  • Manual therapy for spine and extremities
  • Total Joint rehab with attention to functional outcomes
  • Aquatic therapy for appropriate conditions
  • Work Conditioning

Lymphedema Management >

  • Manual Lymphatic Drainage
  • Compression Bandaging
  • Patient Education

General Medical Rehabilitation >

  • Weaknesses / Loss of flexibility
  • Deconditioning / Loss of function
  • Rehabilitation of cancer patients
  • Chronic pain / Disease management

Women's Health >

  • Incontinence
  • Pelvic pain and dysfunction
  • Osteoporosis management

Other Specialty Services >

  • Balance and Vestibular Rehabilitation
  • Bioness –functional electrical stimulation for upper and lower extremity
  • Fall Prevention
  • NeuroCom Assessments
  • LSVT BIG® and LSVT LOUD programs for Parkinson’s
  • Orthotic and Prosthetic assessment
  • Running Assessments
  • Wheelchair/Seating Assessments

Speech Therapy

Speech Therapy Services >

  • Swallowing Disorders
  • Language and Comprehension
  • Cognition

 Prevention & Wellness

Wellness Programs >

  • Transition to Wellness Program
  • Aquatic Rehab Program

I had been experiencing benign paroxysmal positional vertigo (BBPV) for a month and had one Epley maneuver when I saw Katherine Graham. She is a godsend! She thoroughly explained what was happening to me and performed two Epley maneuvers back-to-back. The next day I woke up without feeling dizzy and I felt as though I had my life back. Thank you!


I am so thankful for the dedicated, knowledgeable, and friendly staff at The Rehabilitation Center.


I have been extremely well-treated during my therapy. Melody was very accommodating with appointments. Michelle Forrest provided methods very appropriate to my condition – very basic at the beginning, but more applicable to my condition as time passed. But above all, she was very patient with me.


The service was excellent. Everyone was courteous. The therapist was wonderful in working with me and explaining everything to me. I could not have made it without these services. Thank you.


I just want to say how awesome the PT workers are! They care above and beyond for their patients. Susan and A.J. are so wonderful. I went from using a walker, wheelchair, and cane to walking with nothing! The workers and the therapy pool have had a miraculous effect.


Michelle Forrest is excellent and I am here to sing her praises. Today was my last session for treating lymphedema as a result of breast cancer radiation and lymph node removal. She was professional and also caring. I appreciated her attention to detail, her love for her profession shows greatly.


My time at the Wellness Center was incredible. It was a long road to recovery and I am so thankful for my PT therapist Susan Curtin and my trainer Jaco Gerbrands. Their support and coaching has helped me grow stronger and better not only as a player, but as a person. Thank you for being by my side the whole way! I will miss you, thank you so much for making me stronger.


I have participated in multiple physical therapy programs as a result of five orthopaedic surgeries, from California to North Carolina. The Rehabilitation Center here in Boone provides amazingly superior personalized, compassionate, and professional services compared to my past experiences. I have worked with three therapists, each with a personal expertise and focus. Best experience I’ve ever had!