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Joint Commission

The Joint Commission conducts unannounced accreditation surveys of all accredited Appalachian Regional Healthcare System facilities. The purpose of these surveys will be to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which accreditation should be awarded the organization.

Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters should notify hospital management. If they feel that their issue still was not adequately addressed they may contact the Joint Commission at:


Email:
Complaint@jointcommission.org

Fax:
Office of Quality Monitoring (630) 792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at (800)994-6610 between 8:30 am and 5 pm Central Time, weekdays.