Visitor restrictions are in place at all ARHS facilities. In-person pick up of medical records is temporarily suspended, but patients may still request records online or by phone. The Patient Accounts office is closed. You can continue to call the business office at (828) 262-4111 or pay a bill online.
Telehealth: You may be able to visit with your healthcare provider from the safety of your own home! Click here for more information and to see if your practice is available >
Open 24 hours
336 Deerfield Road
Boone, NC 28607
Quality care close to home!
Watauga Medical Center is licensed as a 117-bed regional referral medical complex, offering both primary and secondary acute and specialty care. Watauga Medical Center also includes many outpatient clinics and a diagnostics center.
- Watauga Medical Center has certification by The Joint Commission as a Primary Stroke Center since 2011. The hospital was recognized by the American Heart Association’s Get with the Guidelines® program and awarded the Silver Plus and Target: Stroke Elite Honor Roll designations for 2019.
- The Cancer Center is recognized as an approved Community Cancer Care Center by the American College of Surgeon’s Committee on Cancer.
- Watauga Medical Center has earned The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification since 2018.
Physician Referral Forms
- Hospital Imaging Requests
- OPIC Imaging Requests
- CT Lung Screening Referral Form
- Request For Cardiovascular Diagnostic Ultrasound Services
Sometimes it’s hard to know whether your illness or injury requires the emergency department or urgent care. This decision-making graphic should help you decide. Read More: ER or Urgent Care: Which should you choose?
When you arrive at one of our Emergency Rooms, you will be asked for some basic information to complete your registration. A triage nurse will ask you questions to determine the severity of your condition. Patients are treated as quickly as possible, with priority given to patients with the most severe injuries or illnesses. Read More: When You Arrive at the Emergency Department
The American Heart Association (AHA) Training Center at Appalachian Regional Healthcare System (ARHS) serves healthcare providers as well as people from the community by providing training in basic and advanced life support. Read More: American Heart Association (AHA) Training Center
The Wake Forest Baptist Telestroke Network serves in approximately 24 counties in western North Carolina and southern Virginia. Its goal is to assist community hospitals in their efforts to prevent death and reduce disability caused by strokes. Read More: Telestroke Technology Available at ARHS
I had to bring my 4-week-old son in this morning for some scans in radiology. He had to fast for four hours beforehand so I was pacing the halls to soothe him. Three employees asked if I needed help and a fourth asked if she could get me anything. All of that within 15 minutes of walking. Then radiology got us back almost 30 minutes early. And everyone from check-in to these scans has been so warm, friendly, and professional. We’re still here, but they’ve made me feel at ease and that they personally care.
We went today with my husband in a lot of pain. He had a pilonidal cyst. Dr. Felix was amazing and went out of his way to give us the best care. He could have sent us on our way with antibiotics but instead he came back and did an ultrasound and decided to lance the cyst out. And come to find out antibiotics wouldn’t have helped it was so bad. So if Dr. Felix wouldn’t have had a second thought and act on it, my husband would still be hurting.
I’ve been here in the birthing center for 2 days now (I’m 38 weeks pregnant) with a strong infection, and I’ve never had a better experience in a hospital. Dr. Andrews is the best doctor there is, and every staff member down to the cafeteria staff is absolutely fantastic. I couldn’t ask for a better experience and I will be glad to have my child here.