Photo of a healthcare worker

COVID-19 InformationVisitor restrictions are in place at all ARHS facilities. In-person pick up of medical records is temporarily suspended, but patients may still request records online or by phone. The Patient Accounts office is closed. You can continue to call the business office at (828) 262-4111 or pay a bill online. 

Telehealth: You may be able to visit with your healthcare provider from the safety of your own home! Click here for more information and to see if your practice is available >

Our Office

Open 24 hours
336 Deerfield Road
Boone, NC 28607

Contact Us

Monday-Friday, 8:00am-5:00pm
(828) 262-4100

Patients & Visitors

Find information about your hospital stay or visiting a patient
Watauga Medical Center Photo
Appalcart Routes: Express, Red, Pink, Wellness District

Quality care close to home!

Watauga Medical Center is licensed as a 117-bed regional referral medical complex, offering both primary and secondary acute and specialty care. Watauga Medical Center also includes many outpatient clinics and a diagnostics center.

  • Watauga Medical Center has certification by The Joint Commission as a Primary Stroke Center since 2011. The hospital was recognized by the American Heart Association’s Get with the Guidelines® program and awarded the Silver Plus and Target: Stroke Elite Honor Roll designations for 2019.
  • The Cancer Center is recognized as an approved Community Cancer Care Center by the American College of Surgeon’s Committee on Cancer.
  • Watauga Medical Center has earned The Joint Commission’s Gold Seal of Approval® for Chest Pain Certification since 2018.

I had to bring my 4-week-old son in this morning for some scans in radiology. He had to fast for four hours beforehand so I was pacing the halls to soothe him. Three employees asked if I needed help and a fourth asked if she could get me anything. All of that within 15 minutes of walking. Then radiology got us back almost 30 minutes early. And everyone from check-in to these scans has been so warm, friendly, and professional. We’re still here, but they’ve made me feel at ease and that they personally care.

Katie Y.

We went today with my husband in a lot of pain. He had a pilonidal cyst. Dr. Felix was amazing and went out of his way to give us the best care. He could have sent us on our way with antibiotics but instead he came back and did an ultrasound and decided to lance the cyst out. And come to find out antibiotics wouldn’t have helped it was so bad. So if Dr. Felix wouldn’t have had a second thought and act on it, my husband would still be hurting.

Andrea A.

I’ve been here in the birthing center for 2 days now (I’m 38 weeks pregnant) with a strong infection, and I’ve never had a better experience in a hospital. Dr. Andrews is the best doctor there is, and every staff member down to the cafeteria staff is absolutely fantastic. I couldn’t ask for a better experience and I will be glad to have my child here.

Michelle M.